Experience

Grand Rapids, MI

• —Maintained and enhanced Peak's online booking scheduler, custom client-facing applications, and automated workflows including a credit-checking system and AI-powered blog content generator
• —Built responsive websites for Home Services clients using Webflow, HTML, CSS, and Javascript
• —Architected the foundational infrastructure of the company's internal dashboard and client portal
• —Leveraged AI-powered tools (Claude, Replit AI) to generate website mockups and streamline prototyping

Grand Rapids, MI

• —Translated stakeholder feedback into actionable project requirements and documentation for future projects
• —Revamped the company website through Webflow, HTML, CSS, and Javascript – increasing sales leads by 20%
• —Developed a custom web scheduler using React & Node.js that integrates with the company's ServiceTitan CRM

Kalamazoo, MI

• —Worked under the CalMHSA project, managing Electronic Healthcare Record systems for 25 counties in partnership with the California Mental Health Service Authorities and assisted successful go-live transitions for two counties
• —Served as the main coordinator for software build deployments and environment refreshes for QA/PRODs
• —Automated the project's software build tracker with Visual Basic, cutting time taken to provide reports by half
• —Communicated system changes from deployments and provided curated release notes from hot-fixes & monthly service packs to CalMHSA representatives via Zendesk